To excel and become a leading water and sanitation utility in Africa
To provide adequate potable water and sanitation services in Mwanza City at optimal cost
Our Quality Policy is customer focused; built on thorough understanding of customer’s requirements and expectations, fulfilling those requirements and expectations to their satisfaction, and ensure compliance to nationally and internationally recognized standards, legislation and regulations; encored on the creation and maintenance of organizational culture that focuses on continuous improvement of quality of our processes, systems, and products.
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